Revised Date: November 22, 2013
Revised Date: October 23, 2013
Welcome to Micromedex Drug Information App Support
Please note that this page is for app users outside the US & Canada only. If you are a US or Canadian user, please go to the ITunes store for download information.
Are you looking for the latest update to the free Micromedex Drug Information app?
Micromedex apps are not available for individual purchase outside the US and Canada. Beginning 31 October 2013 this app is free for Micromedex subscribers only.
Micromedex subscribers continue to enjoy free access to the Drug Information app, as well as four additional apps (Drug Interactions, IV Compatibility, Neofax Essentials, and Pediatric Essentials), which are available via iTunes.
For information on how to become a Micromedex customer, please contact [email protected].
If you believe you work for, or are a student of, an organization that has access to Micromedex products, for help finding your new app password. Please provide us with as much information as possible, to help us provide the access you are entitled.
It is an exciting time for Truven Health Analytics and our partnership with you, our valued customers. As we are establishing ourselves as a new company we have entered into a strategic partnership with Savvis Business for world-class data center and hosting services.
We are conducting detailed planning in conjunction with Thomson Reuters, our previous owner, and other strategic partners, and will soon be migrating all of our services and products to our new data center facilities.
For you, this will mean the following changes:
The next release (May 2013) of the Truven Health Analytics, Micromedex Solutions mobile applicaitons will support iOS devices with Retina display and support the 4-inch display on iPhone 5.
All apps, including the Truven Health Analytics, Micromedex Solutions mobile applications, on the app store will no longer be supported for iPhone 3G and lower devices.
iPhone 3GS and higher will be supported, and your experience on these devices should be unaffected.
For additional details, including a matrix listing product compatibility, download the following document.
For further assistance, please contact Truven Health-Micromedex Support http://support.micromedex.com/support/request/